FAQ
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Q: What is a taxi service licence?
A taxi service licence authorises the holder to provide a taxi service in a specific area subject to certain conditions.
The holder of a taxi service licence must hold Operator Accreditation (OA) and a taxi licence may be leased, sold or transferred to an appropriately accredited operator.
Q: How Do I register a taxi?
Most new motor vehicles that have never been registered before will be registered through the dealership you have purchased the vehicle from. If not, to register your motor vehicle, you need to go to a Department of Transport and Main Roads customer service centre or if you live in a rural area, a Queensland Government Agency Program office, a Magistrates Court or a local police station. To register a second-hand vehicle you must legally move the vehicle to obtain a COI. This ensures all vehicles registered in Queensland meet the safety requirements
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Main Roads regional contacts
Q: What is an Operator Accreditation Training?
Operator Accreditation (OA) Training is currently not compulsory for taxi operators. Operators of taxi services can remain on provisional OA for an indefinite period of time. However, the provisional OA will only be issued for 12 months, after which it will need to be renewed.
Operator Accreditation Training
Q: What is a COI (Certificate of Inspection)?
COI refers to a Certificate of Inspection. Registered taxis must be inspected at a Department of Transport and Main Roads motor vehicle inspection centre. When conducting an inspection of a motor vehicle, the approved examiner should carry out the registration plate check, engine number and/or the chassis/VIN number check, and the vehicle’s exterior check, etc.
Q: What is a Bailment Agreement?
Bailment describes a legal relationship in common law whereby physical possession of personal property is transferred from one person (the ‘bailor’) to another person (the ‘bailee’) who subsequently holds possession of the property. In the taxi industry, bailment agreements are used as the basis of the business relationship between taxi operators and taxi drivers. Taxi bailment agreements take the form of a ‘bailment to hire’ under which the taxi driver promises to pay the taxi operator an agreed percentage of the takings or a set pay-in (where the taxi driver pays the operator a fixed amount regardless of takings). The use of bailment agreements is considered to be key to the commercial viability of the taxi system.

