Operators

Operating a taxi in Queensland

All operators of taxi services must hold Operator Accreditation (OA). OA is required to be held by:

• Owners of a taxi licence

• Managers of a taxi licence

• Leasees of a taxi booking company

• Operators of a taxi booking company

The criteria for OA are the requirements that applicants must meet before OA can be granted by the Department of Transport and Main Roads (DTMR). This  requirement applies all of the above whether their legal status is an individual, a partnership, a cooperative, and a company.

Criteria for granting Operator Accreditation

To obtain full accreditation, applicants must have one of the following qualifications:

A Statement of Attainment from a Registered Training Organisation for the following competencies from the Transport and Distribution (Road Transport) Training Package:

• Implement and monitor occupational health and safety procedures

• Apply quality procedures

• Coordinate fleet control logistics.

Certificate of Transport Management or an equivalent tertiary qualification recognised by the Department of Transport and Main Roads. OA can be granted for a period of up to five years (in multiples of one year periods). Accreditation may be issued on a part year basis for the purpose of aligning the expiry date with other department products; however there is a minimum issue period of one year.

Persons who do not meet the standards applicable to being granted full operator accreditation (for example, by not meeting training requirements) may be granted provisional operator accreditation for a period of up to twelve months.