For the first time, Queensland's taxi council has turned to the public to help them find the state's best taxi drivers.
Each year drivers and operators from across Queensland are nominated by their peers for a variety of industry awards including Taxi Driver of the Year, but this year, Taxi Council Queensland (TCQ) wants to hear from customers about exceptional service they may have received while using a cab.
TCQ chief executive officer Benjamin Wash said that with more than 250,000 taxi fares every day across the state, there are "multitudes of examples of exceptional service no one hears about".
"Customers obviously expect good service, and drivers consider this an essential part of their job and don't seek recognition, but among these are stand-out examples of drivers going above and beyond normal expectations," he said
The new “Customer Service” award is part of TCQ’s annual awards night on November 11 when the industry pays tribute and recognises excellence.
Mr Wash is also keen to hear from anyone who knows of someone in the taxi industry who has made a significant contribution over many years.
"In many regions, there are locals across our industry who have done things quietly and without fanfare, and we want to recognise them publicly."
TCQ’s website – www.tcq.org.au - has nomination forms for its Customer Service Award. Nominations close on September 30, 2015