I am currently the CEO of Gold Coast Cabs, which covers the area from Pimpama to the NSW border. There are currently 352 taxis in our fleet. I am responsible for all of the business’s operations, which encompasses training, finance, compliance with regulatory policy, human resources, marketing, technology, customer service and other ad hoc duties. Since joining the council in 2008 and subsequently becoming a TCQ board member in 2009 I have ensured that my passion for the industry is channelled towards achieving equitable outcomes for all levels of the industry. I firmly believe in representing drivers, owners, operators and booking companies as everyone in our industry is integral to our continued success and prosperity.